Refund Policy

At Sabarraa LLC, we strive to ensure customer satisfaction with all our consulting services. This Refund Policy outlines the conditions under which refunds may be issued for our live consulting sessions.

• 24+ Hours Notice: Full refund if cancelled at least 24 hours before scheduled session
• Less than 24 Hours: No refund for cancellations made less than 24 hours before session
• No-Show: No refund if you fail to attend the scheduled session

If you experience issues during your consulting session, we may offer:

• A complimentary replacement session
• Partial or full refund (at our discretion)

Issues must be reported within 24 hours of the session.

If technical issues on our end prevent the session from being completed, we will offer a full refund or reschedule at no additional cost.

To request a refund, please contact us at support@sabarraa.com with the subject line "Refund Request - [Order Number]".

Please include:

• Your order number
• Date of purchase
• Product or service name
• Reason for refund request
• Supporting documentation (if applicable)

We will respond to refund requests within 2-3 business days.

If your refund is approved:

• Refunds are processed through the original payment method
• Processing time: 5-10 business days
• You will receive email confirmation when the refund is processed
• Partial refunds may be based on percentage of service completed, nature of the issue, and time elapsed since purchase

All refunds are processed through our secure payment processor. The time it takes for the refund to appear in your account depends on your card issuer's policies.

Refunds will NOT be issued in the following cases:

• Failure to attend a consulting session without 24-hour notice
• Dissatisfaction with consulting session after completion
• Technical issues on your end (internet, device, software)
• Change of mind after session is completed
• Violation of our Terms of Service
• Bookings made more than 30 days ago

If you initiate a chargeback or payment dispute:

• We will provide all transaction documentation to your card issuer
• Access to purchased products/services will be revoked
• Your account may be suspended

Please contact us before initiating a chargeback so we can resolve the issue.

While sales are generally final, we want you to be satisfied. If you have concerns about a product or service:

• Contact us immediately
• We will work with you to find a solution
• Options may include: replacement, credit, or refund (case by case)

If you need to reschedule a consulting session:

• Contact us at least 24 hours before your scheduled session
• We will work with you to find a new time that works
• No fees for rescheduling with proper notice

Refunds for gift purchases will be issued to the original purchaser's payment method.

Items purchased during sales or with discount codes are subject to the same refund policy. Refunds will be for the amount actually paid.

(If applicable in the future)

• Subscriptions can be cancelled at any time
• No refunds for partial months
• Access continues until the end of the current billing period

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

If you have questions about our Refund Policy, please contact us:

• Tech Provider: Sabarraa Media
• Service Provider: Sabarraa LLC
• Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
• Phone: +1 541 623 9665
• Email: support@sabarraa.com

This policy does not affect your statutory rights. Depending on your jurisdiction, you may have additional consumer protection rights.